Our 2025 Awards Round-Up

First and foremost — thank you.
To our guests and community: your trust, loyalty and continued support make everything we do possible. These awards are a reflection of the experiences you choose, return for and recommend.
2025 has been another year filled with recognition, celebrating excellence across guest experience, wellness and brand standards. Each award reflects the care, consistency and energy our team brings — and the high expectations you hold us to.
This year marks a special milestone: we received Platinum status for Digital Marketing from BABTAC & CIBTAC, awarded after winning the marketing award for the third consecutive year. Platinum status is reserved for the strongest brands in the industry — those setting the benchmark for best practice and long-term excellence.
Alongside this, we were recognised through a range of respected industry and guest-led awards, including acknowledgements from Tripadvisor, The Good Spa Guide and SAUNA37 — recognition that matters because it’s built on expert assessment and real guest feedback.



















