For my first visit I was made to feel very relaxed and comfortable. The staff were on hand and happy to explain how to make the most of my 3 hours there. The gold package was certainly worth trying and the whole experience felt very authentic down to the food menu. The treatments were invigorating and I never felt rushed around but rather free to enjoy the sauna in between the massage, parenie and scrubs. Would highly recommend experiencing for yourself. A unique spa experience and will certainly be back soon.